What to Look for in a Message-On-Hold Vendor
What to Look for in a Message-On-Hold Vendor In the world of message on hold, not all vendors are created equal. When communicating your business’ marketing messages to your most captive audience, what you say on hold will speak volumes to your callers, and you...
What Should I Say to my Callers On Hold?
What Should I Say to my Callers On Hold? You know your business needs a message on hold program so your customers and prospects aren’t left hanging in the black hole, but what should you communicate? What should you talk about in the brief moments you have with...
How to Lose Callers and Alienate People
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Here’s everything that’s wrong with your hold program in just one tweet: The hold music when I called to make an appointment with my therapist was “Mama Tried” so I immediately hung up — The Dunc Don (@themightychuck) July 8, 2019 If you think playing the...