How to Lose Callers and Alienate People
by | | HOLD PLUS, Message On Hold
Here’s everything that’s wrong with your hold program in just one tweet: The hold music when I called to make an appointment with my therapist was “Mama Tried” so I immediately hung up — The Dunc Don (@themightychuck) July 8, 2019 If you think playing the...
What to Look for in a Message-On-Hold Vendor
by | | HOLD PLUS, Message On Hold
What to Look for in a Message-On-Hold Vendor In the world of message on hold, not all vendors are created equal. When communicating your business’ marketing messages to your most captive audience, what you say on hold will speak volumes to your callers, and you...
What Should I Say to my Callers On Hold?
by | | HOLD PLUS, Message On Hold
What Should I Say to my Callers On Hold? You know your business needs a message on hold program so your customers and prospects aren’t left hanging in the black hole, but what should you communicate? What should you talk about in the brief moments you have with...7 Eye-Opening Statistics That Will Make You Rethink Your Message On Hold
by | | HOLD PLUS, Message On Hold
How effective is message on hold? A recent AT&T Study – More than 70% of business calls are placed on hold for an average of 45 seconds each. 60% of the callers placed on hold hang up, and 30% of those that hang up never call back. 94% of advertising budgets...Silence is Not Golden
by | | HOLD PLUS, In-Store Music & Messages, Message On Hold
Why not just play music on hold? When it comes to your business’ on hold marketing messages, it may seem like a little elevator music is all you need to get the job done, but is that really the best way to take advantage of the time your callers spend on the...Questions?
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