At Premier Companies, we make creating your HOLD PLUS program easy!
You can choose 4 to 6 statements from below and either use them AS IS or modify the statements to fit your needs.If you have a topic that is not covered in the script builder just let us know.
We can use bullet points of information to write something from scratch.
Here are the steps to creating your script:
Choose 4 to 6 statements from the script builder
Modify the statements (if necessary)
Provide us with any specific information to write statements from scratch (if necessary)
Email your selections or information to production@premiercompanies.com.
Once we receive your information, the scripting process generally takes 4 business days.
Approved scripts are typically then produced within 4 business days.
If you have any questions or if you need assistance, contact a production assistant directly at 800-298-2222 ext 232.
SC1 – Locator Statements
SC1.1 – Locator 1
Welcome to _______. We value your call. We are a licensed nursing facility located at _________ in ____________, and we offer skilled nursing and rehabilitation. Someone will return to assist you shortly.
SC1.2 – Locator 2
Welcome to the __________. We are committed to providing a full range of extended care services that maximize the well being of patients of all ages. We are located at ________ in _________, __, and our business office hours are from __am to __pm. For more information about __________ Place services, visit us online at __________.com. We appreciate your call today. Someone will be available momentarily to assist you.
SC1.3 – Locator 3
Thank you for calling _______.We’re proud to be part of ___________ with health care and assisted living centers across the United States. You’ll find us located at ________, in ________. Our business office is open weekdays from __am till __pm. You can find out more about ____’s services by visiting us online at _____.com. We value your call today. Someone will be on the line to assist you in just a moment.
SC1.4 – Locator 4
Welcome to __________. We are committed to providing a full range of extended care services that maximize the well-being of patients of all ages. We are located at _________ in ______, and our business office hours are from __am to __pm. For more information about _____’s services visit us online at _______.com. We appreciate your call today. Someone will be available momentarily to assist you.
SC1.5 – Locator 5
Thank you for calling ______. We are committed to providing quality short term and long term care in a warm, personalized manner. Our approach is flexible, interdisciplinary, and centered around caregiver compassion in a comfortable, home-like setting. We are located at _________ in ________, __. Visitors are welcome anytime to see patients or to tour the center. We appreciate your call today. Someone will be available momentarily to assist you.
SC2 -General Information
SC2.1 – General Services 1
_______ is proud to provide an innovative approach to intensive nursing and restorative services. We offer physical, speech, and occupational therapies as well as IV Infusion, orthopedic care, wound care and much more. Our professional and compassionate staff provides patients with the highest quality transitional care they need in a cost effective environment. Ask us about Skilled Nursing and any of the services we provide, when we return to the line.
SC2.2 – General Services 2
Family issues hit close to home. Thankfully _____ is never far away. Patients and residents feel at home at ________, where there’s a long history of providing exceptional, rehabilitative, skilled nursing and extended care in locations that are close to home and family. What makes us especially proud is having done so with the kind of compassion and personal attention that people are more accustomed to seeing from close friends and family.
SC2.3 – General Services 3
_________ is recognized as an innovator in the delivery of quality long-term care. Our goal is to provide a full range of extended care services, designed to maximize the wellbeing and independence of patients of all ages. We are dedicated to meeting patient needs through an interdisciplinary approach… combining compassionate care with cost-effective health care services. Find out more about our services and our legacy of care when we return to the line in just a moment.
SC2.4 – General Services 4
Welcome to ________. As a professional long term skilled facility, we offer innovative approaches to our Skilled Nursing Services. It is designed to provide transitional care for the patient who requires intensive, nursing, and restorative services. These services include respiratory care; physical; speech, and occupational therapies; wound care; orthopedic care; and many others. Let us tell you more when we return to the line in just a moment. We cherish this season of life. Thank you for your patience.
SC2.5 – Our Mission 1
At ________, it is our mission to help families successfully manage the responsibility of caring for an elderly or frail adult who is living at home or may need a home-like environment while enhancing the quality of life for those individuals in need of care. Our centers are staffed with highly qualified administrators, nurses, social workers, and therapeutic recreation professionals. ________ and its staff are committed to meeting the special needs of the elderly and disabled population in partnership with the member’s physicians, friends, and family caregivers. We appreciate your patience; care for your loved one is on the way!
SC2.6 – Our Mission 2
At NHC, you can trust that your family member is in an environment that is one of encouragement and challenge, innovation and improvement, teamwork and collaboration, and honesty and integrity. All NHC employees are committed as partners, not only to the health of our patients but to the well-being of the communities we serve. At NHC, care is our business. Care that respects the individual. Care that promotes recovery, well-being and independence. Care that seeks to meet all standards of quality. We’ll be right with you.
SC2.7 – Our Focus
Welcome to ______. We provide: Skilled Nursing Care, Long-term Care, Alzheimer’s Care, Assisted Living, and Independent Living with a personal touch. Our focus is on providing the highest standards of care in a compassionate, respectful and enjoyable environment. Quality of life is an important to ______ as quality of care. That means all residents deserve personalized medical treatment, stimulating activities, good food and the ability to maintain independence for as long as possible.
SC 2.8 -Excellence
Welcome to _____. We are committed to excellence while providing quality short and long term care in a warm, personalized manner. Our approach is flexible, interdisciplinary, and centered on caregiver compassion in a comfortable, home-like setting. You can find us located at (Your address here) in (Your city here), (state). Care is our business, and we provide an extensive list of therapies to create a complete wellness program. Visitors are welcome anytime to see patients or to tour the center.
SC 2.9 – Gourmet Dining
Dining at (Your name here) is a grand experience for residents and guests alike. While our gourmet chefs ensure our menus are filled with flavor and presentation to match any fine restaurant, our friendly dining room staff are ready to serve you and meet any of your special requests. Whether you’d like to eat in one of our many dining areas or in the comfort of your room, our team will deliver a dining experience that is second to none.
SC 2.10 – Dedication
Encouragement and challenge… innovation and improvement… teamwork and collaboration… honesty and integrity. At _______, our employees are dedicated to providing and facilitating the best possible care for the individuals we represent and the communities we serve. Our rehabilitation services are a perfect example… We provide an opportunity for all of our patients to overcome or better adapt to various injuries and illnesses. Ask about our inpatient or outpatient rehabilitation services when we come back to take your call. We’ll be right with you.
SC 2.11 – Sympathy
Nothing is more difficult than a loved one facing end of life. ______ can provide maximum comfort and pain management with care for personal dignity. Our caring professionals trained in palliative care provide patient specific services and support to patients families and friends. At _______, we care.
SC3. Special Care
SC3.1 – Respite Care
__________ offers Respite Care, a short term care program designed to give family members a much needed break from the demands of caring for a loved one at home. Whether it’s for a weekend or a few weeks, we provide the patient with a comfortable medical and social environment. Ask us for details about Respite Care when we return to the line.
SC3.2 – Special Care Unit
Thank you for calling ________. At _________ we believe that all patients are entitled to be treated with dignity and respect regardless of cognitive limitations. In our special care unit, our multidisciplinary team tailors a specialized program to meet the individual needs of the patient, promote individual strengths and self esteem and create a world specific to the patient’s level of understanding. At _____________, WE care.
SC3.3 – Continuing Care
______ offers a beautiful Continuing Long-Term Care wing for individuals who require daily nursing care. Caring professionals are available 24 hours a day to provide supervision and support. Some benefits and amenities of our Continuing Long-Term care unit include access to specialized care teams such as pain management and diabetes care, licensed nursing coverage and support for all activities of daily living. We offer furnished private and semi-private rooms, a landscaped courtyard and restaurant style dining. Ask us for more details about Continuing Long-Term care when we return to the line.
SC 3.4 – Comfort Care
For those patients facing end of life, _____ provides comfort and support with concern for personal dignity in our Comfort Care wing. Professionals trained in palliative care provide patient specific services such as pain management, as well as, special support to friends and families through bereavement and counseling support services. At ____, we care.
SC3.5 – Secure Memory Care
The ________ is a secure memory care wing that is recommended for senior adults diagnosed with Alzheimer’s or memory impairment. The ______ features additional security functions and a special floor plan designed to provide a safe environment that promotes independence and reduces anxiety. ____offers a spectrum of services and benefits to our patients designed to provide comfort, convenience and quality care. For more information about these services, please ask our representative when they return to the line.
SC 3.6 – Hospice Service
Nothing is more difficult than a loved one facing the end of life. ____________ provides comprehensive Hospice Services. We offer a unit dedicated exclusively for Hospice services. This includes private rooms to preserve privacy and dignity. Our caring professionals trained in palliative care provide patient specific services and support to patients, family, and friends. At _______, we respect the values, hopes, and decisions of our patients and their families.
SC. 3.7 – Independent Living
______ offers retirement living at its best! Our (number of residents here) plus active residents come and go as they please, enjoy fine dining in our restaurant, weekly housekeeping and linen service, an exercise and aquatic program, a wide range of activities planned by our Activities Director and more. We’re the biggest value in gracious retirement living in (Your area here if applicable)! Independent Living also provides access to Assisted Living and our HealthCare Center should your needs change. In short, you can relax, knowing that we provide four levels of care to fit all of your life and health needs. _______ has it all!
SC 3.8 – Assisted Living
The Assisted Living at ______ offers a choice of spacious apartments along with numerous amenities to enrich residential life. We offer four levels of care designed to help meet the needs of each individual resident. Caring professionals are available 24 hours a day to ensure personal privacy, safety, security, and socialization with just the right amount of assistance. Three meals prepared by our gourmet chef, room cleaning along with towel and linen services, transportation, and a broad range of activities are offered daily. The Assisted living at _____, all the comforts of home with just the right amount of care you need.
SC4. Rehabilitation Services
SC4.1 – Rehabilitation Services 1
Encouragement and challenge. .. innovation and improvement… teamwork and collaboration… honesty and integrity. At _________, our employees are dedicated to providing and facilitating the best possible care for the individuals we represent and the communities we serve. Our rehabilitation services are a perfect example… We provide an opportunity for all of our patients to overcome or better adapt to various injuries and illnesses. Ask about our inpatient rehabilitation services when we come back to take your call.
SC4.2 – Rehabilitation Services 2
At _________, we provide the highest quality rehabilitation services for all ages. Our inpatient or outpatient services will help any individual overcome or better adapt to various illnesses or injuries. Care is our business, and we provide an extensive list of therapy including respiratory, physical, speech, occupational, and medical nutritional to create a complete wellness program. Ask about our unique approach to inpatient or outpatient rehabilitation when we return to the line.
SC4.3 – Rehabilitation 3
Thank you for calling ________. Our specialized Rehabilitation wing offers a holistic approach and extensive physical, occupational and speech therapies combined with 24 hour nursing care. We have a Rehab gym equipped with new state of the art equipment that enables our therapist to individualize plans of care for patients. We offer both individual and group therapy programs designed to maximize the patient’s return to wellness.
SC4.4 – Rehabilitation 4
Rehabilitation plays a vital role at the __________. We offer a unit dedicated exclusively for rehab services including all private suites. We provide services to people of all ages, from teenagers to elderly, who need rehabilitation for a variety of reasons. Our in house comprehensive rehabilitation program features a team of dedicated professionals who asses each individual patient and design a customized care plan. Ask about our rehabilitation services when we come to back to take your call. We’ll be right with you.
SC4.5 – Rehabilitation 5
At ____, our employees are dedicated to providing and facilitating the best possible care for the individuals we represent and the communities we serve. Our rehabilitation services are a perfect example… We provide an opportunity for all of our patients to overcome or better adapt to various injuries and illnesses. Ask about our inpatient rehabilitation services when we come back to take your call. We’ll be right with you.
SC 4.6 Rehab Unit
The rehab unit at ______ provides a level of comfort and amenities second to none, including all private rooms and state of the art therapy equipment. This short stay 40-bed unit provides 24 hour skilled nursing care and a highly trained therapy team who are dedicated to maximizing our patient’s independence through Physical, Occupational, and Speech Therapy services as ordered by the physician. Planning elective surgery in the near future? Call us today to plan ahead and reserve your room on our rehab unit.
SC5. Skilled Nursing Services
SC5.1 – Skilled Nursing Services 1
We’re leading the way in caring for communities nationwide. Among our innovative approaches are our Skilled Nursing Services, designed to provide transitional care for the patient who requires intensive nursing and restorative services. These nursing services include respiratory care; physical, speech and occupational therapies; wound care; orthopedic care; and many others. Let us tell you more when we return to the line in just a moment. Thank you for your patience.
SC5.2 – Skilled Nursing Services 2
At _________, care is our business. Care that respects the individual… Care that promotes recovery, well-being and independence, and care that seeks to meet the highest standards of quality. Our Skilled Nursing services our one example of our business at its best. From respiratory care to physical, speech and occupational therapies, we are committed _______ understands the important of choosing the right skilled care facility. Our objective is to provide residents with flexibility, meaningful use of time, and confidence with Skilled Nursing care. We are proud of the innovative programs and service that benefit residents and their families. _____; taking care of your family like one of our own.
SC5.3 – Skilled Nursing Services 3
____, a ___-bed skilled nursing center, is committed to providing high quality nursing care and rehabilitation services for the most complex cases. Our caring team of professionals is dedicated to providing the best available health care in a comfortable environment. We appreciate your call today; help is on the way.
SC5.4 – Skilled Nursing Services 4
Warmth and Compassion in a Setting that Optimizes Healing: _______ bring together quality rehabilitation and skilled nursing care in an environment of warmth, dignity and respect. Our emphasis is on rehabilitation, and, when possible, discharge to home. When we return, we’ll be happy to answer any questions. Thank you for your patience.