At Premier Companies, we make updating your HOLD PLUS program easy! You can choose 4 to 6 statements from below and either use them AS IS or modify the statements to fit your needs. If you have a topic that is not covered in this script builder, we can use bullet points to write something custom.
Here are the steps to creating your script:
1. Choose 4 to 6 statements from the script builder
2. Modify the statements (if necessary)
3. Provide us with specific information to write custom statements (if necessary)
4. Email your selections or information to production@premiercompanies.com
Once we receive your information, give the scripting process generally 4 business days
Approved scripts are typically then produced within 4 business days
If you have any questions or if you need assistance, contact The Production Team at 800-298-2222 ext 232
1-STRAIGHT FORWARD PRICING
AT 1.1
With more than 50 things that can go wrong in your air conditioning and heating system, it’s no wonder that a small break down can mean a huge disaster! Problems with your air conditioning or heating systems can be scary, stressful, expensive and even dangerous, but they can also be nonexistent with the right team on your side. That’s why at _______, you can rest assured that with our Straight Forward Pricing, there’s no surprises and you’re sure to have your air or heat working when you need it! Ask about Straight Forward Pricing today.
AT 1.2
At _______, all of our customers are valuable! That’s why we offer our trademark Straight Forward Pricing. You can rest assured that all of our technicians are not only professionals, but that they’ll give you a price up front, and that price won’t change… no matter how long it takes to complete your repair!
AT 1.3
[fx=clock ticking] At ______, we understand that time is money! So you can rest assured that we’ll always give you our trademark Straight Forward Pricing to let you know how much your repair or service will be BEFORE we begin the work! That means that no matter how long it may take, your price never changes. Beat the clock… With Straight Forward Pricing from ____.
AT 1.4
Thank you for calling _______. Don’t be fooled by technicians that give free estimates over the phone. Often, consumers become frustrated because the price to complete the job is actually much higher. At _________, we offer Straight Forward Pricing. We diagnose the problem before giving you a price and BEFORE we start the work… and we stick to it.
AT 1.5
Unlike contractors that hand you a “jaw-dropper” bill just before they leave… ________ believes in pricing that’s fair, honest, and upfront. We give you options for solving your home’s climate control problem, tell you how much each costs to the penny, then wait for your approval before we do the work. Our simple straight-forward pricing is just one of the many reasons we have so many repeat customers.
AT 1.6
Need a repair but don’t want surprises when you get the bill? We know what you mean. Our straight forward pricing means you know the price before we start. We don’t charge more, even if the job takes longer. Displaying the Technician Seal of Safety, our technicians are fully trained, have been back ground checked, drug tested, and come to your home in a fully stocked truck we like to call our “warehouse on wheels.” That’s the way we do things here. No surprises, just honesty. Every time.
2 – CLUB MEMBERSHIP
AT.2.1
How would you like to protect your home from costly and annoying air conditioning and heating problems… for just pennies a day? Introducing our exclusive Club Membership, created just for people like you who love your home enough to protect it from unexpected breakdowns. Ask us about the benefits of Club Membership, and secure your family’s home for the future.
AT.2.2
Thank you for calling. For just pennies a day, you can protect your family from unexpected air conditioning and heating breakdowns. As an exclusive Club member at_________, you will enjoy incredible benefits such as priority service, a 25% discount on repairs, a month’s free membership, and more! All for just $____ a month. Ask us how you can become a Club member today.
AT.2.3
Introducing the exclusive Club Membership from________. As a member of the Club, not only is your home protected from heating and air conditioning problems, YOU automatically go to the top of our service list whenever you have a repair emergency! Imagine being priority-service protected every hour of every day! It can all be yours for a low $_____ a month… A small price to pay for peace of mind, don’t you think?
AT.2.4
Thanks for calling _________. Want to save money on your current repair as well as those in the future? Ask about our exclusive Club Membership. Besides the benefit of routine, scheduled maintenance, being in the Club also puts you on the top of the list when you call with any heating and air conditioning concern. If you’re looking for peace of mind, our Club Membership is the plan for you.
AT.2.5
[fx=movie trailer music] _______Pictures is proud to present [fx=music climax] (voice reverb) “Club Memberships.” Don’t miss this heartwarming tale of a simple, affordable program that saved one (YOUR STATE NAME HERE) town from the heat of summer. For just pennies a day, families in _______ and beyond enjoyed the sun with assurance that their homes will remain cool and inviting all summer long. Priority service protection… every hour… every day… only with “Club Memberships.” (disclaimer) Now available at_________. Ask your service representative for details.
AT.2.6
[fx=street noise] M: (calling) “Extra! Extra! Read all about it! Extra!”
F: Have you heard the news? A Club Membership from _________can protect your home from unexpected air conditioning & heating breakdowns… all for just pennies a day! It’s protection you can’t afford to pass up. Ask your ________ representative for details.
AT.2.7
[fx=Hawaiian music] Leave your worries behind this season, with a Club Membership from _______. As a member of the Club, your home is protected from air conditioning problems, and YOU automatically go to the top of our service list whenever you have a repair emergency! So go ahead… play outside in the sun [fx=waves, seagulls], and let the team at _____help you keep your cool.
AT.2.8
[fx=50’s music] Make heating worries a thing of the past… with a Club Membership from_______! Besides the benefit of routine, scheduled maintenance, Club Membership also puts you on the top of the list when you call with any heating or air conditioning concern. You can even receive discounts on installations and repairs! Find out more today.
AT.2.9
Join the growing number of _______’s Maintenance Plan members for all your heating and air conditioning needs. Please ask our customer service representative for more information. With any of our preventative maintenance programs, you will automatically become a priority customer. That means a 10% priority customer discount on all your heating and air conditioning needs. Remember, our technicians are available 24 hours a day, seven days a week.
AT 2.10 Preventative maintenance
Don’t wait till it breaks, Get you’re A/C system serviced today. There is nothing better for your heating and/or air conditioning system than annual maintenance. Annual maintenance allows your system to work at peak efficiency year in and year out. A system that is maintained annually experiences considerably fewer breakdowns. This virtually eliminates the need for you to pay for costly repairs. You’ll enjoy the peace of mind in knowing that your system is saving you money on your utility bills every time it comes on. In some instances, the energy savings are enough to pay the cost of the planned annual maintenance service. Ask about our great specials and remember, “We Can Fix It!”
3 – GENERAL
AT.3.1
Thank you for calling _________. Our office hours are (YOUR HOURS HERE).
AT.3.2
Thank you for calling. __________is a locally owned family business with over (YOUR YEARS OF BUSINESS HERE) years in business under our belts. We’re a 24 hour service, and we do offer financing. Ask your service representative for the details.
AT.3.3
For your security and peace of mind, we at ________operate a drug free work place. We’re proud of our commitment to the continued education and training of our service technicians with the latest in heating and cooling technologies. Remember… You can count on the experts at_______.
AT 3.4
At ______, we understand that your time is valuable. That’s why, “If there’s any delay, it’s you we pay.” If we’re late for your service appointment, you’ll get paid five dollars per minute! How can we promise such punctuality? Because of our commitment to customer service, we use the latest software.
AT 3.5
Thanks for calling ________ where we keep you cool when your hot and hot when you’re not. For service that can’t be beat call _______.
AT 3.6
Thank you for calling _________. Hot or Cold we can help. Our professional staff of Service Technicians will keep you comfortable all year long, so remember for service that can’t be beat call ________.
AT 3.7
Thank you for ______, the company that cares. We’d like to thank you for thinking of us… and to remind you that all our technicians are highly trained and always up to date with the latest advancements and proud of the strict standards we maintain.
AT 3.8 Social Media/webpage
Thanks for calling _____. Interested in knowing more about us or connecting to us on a social network? Then we invite you to check us out on Facebook or visit our website at ______.com. There you can connect with us and even drop us a comment or question about our service!
AT3.9 Drug Free Workplace/Family-owned business
Thank you for calling ______ Heating & Air. Did you know we’re a drug-free workplace and family-owned business? We don’t like opening the door to strangers any more than you do. But when a certified ____ technician calls…no worries. Our polite ____ tech will serve you quickly, efficiently and treat you like a member of the family.
AT 3.10 Peace of Mind
Welcome to _______, where we fix it right and we fix it now. You’ll have peace of mind knowing that we comply with all codes, licenses and laws. At _____, we treat you like family.
AT 3.11 Keep your home comfortable
Your Home… The place you share with those you love most; your haven in a busy world. A place whose comfort we’re here to protect. From winter’s chill through the dog days of summer, our primary goal at ________, is to keep your home comfortable for you and your family. But, that’s just the beginning. We also offer you peace of mind , ensuring your equipment operates safely. We help you save money on your fuel bills. And, we help deliver relief to those with allergies and many others concerned with the quality of the air they breathe. Visit us online at (YOUR WEBSITE HERE) to learn more!
AT 3.12 Fully stocked vans Creative
(surfer guy) M: [Fx at the car wash song] Oh Dude! I’m just getting’ these vans all sparkling clean before they hit the road, man! It’s our warehouse on wheels and they got to look good to represent _____ … shhhaaaaw! I mean, everyone expects a ________ van to be sparkling clean and fully equipped to get the job done& uh& right! I mean, we want to make sure your system is up and running without any delay so that you and your family are well take care of, dude! To save you time and minimize the hassle, we properly stock all of our service trucks from the warehouse with everything we need to get the job done right, the first time; no wipeouts, man! Just look at how this van sparkles!
4 – CUSTOMER SERVICE
AT.4.1
At ________, we are committed to our customer’s needs because we care. Our goal is to provide you with honest, quality service that exceeds your expectations. We even back up our commitment with our 100% satisfaction guarantee! Why not use this call to find out more? We look forward to giving you the respect and attention you deserve.
AT.4.2
Our motto is 100% customer satisfaction today and in the future. We don’t claim to have all the answers, which is why we want to hear from you. We promote an open door policy and encourage customer input. So, if you have a good idea, or even a problem to be solved, please talk to us. Your insight and suggestions can only help us improve.
AT.4.3
_______is an air conditioning and heating company without fear when it comes to customer service. It’s called professionalism, and it starts when one of our highly skilled installation and service technicians arrives… neatly attired and driving one of our sparkling clean new vehicles. Interior work is done with fresh clean drop cloths in place, so your floorings and furnishings are protected. Courtesy and competence go hand in hand with ________. We’re definitely a company ahead of the pack, and isn’t that what you deserve? At _______, we keep you comfortable.
AT.4.4
Do you know where your main water shutoff valve is located? Do you know where your main GAS shutoff valve is located? How about your main heating shutoff switch? Did you know that flushing out your water heater will increase its efficiency? At_________, our technicians know all these things, and will share the information with you. All you have to do is ask.
AT 4.5 Red Carpet Treatment
At ________, we treat you like royalty! That’s why you can expect the Red Carpet Treatment every time one of our technicians enter your home! Our installation technicians are the best in skill, attitude and workmanship. They will care for your home and complete the job with speed and precision. In fact, when we enter your home, you will definitely notice our booties…. bright red shoe covers, that is. We’ll never wear shoes on your carpet, and we’ll clean up when we’re finished and take personal responsibility for your satisfaction. Want to know more? Just ask for details.
AT 4.6 Customer Service Creative 1
(Customer Service girl) F: Oh, hello there! Oh boy, well… this is embarrassing. You’ve been put on hold, and as a CUSTOMER SERVICE employee, I just hate to see anyone having to wait! So, I have put together a little “entertainment” for you! You see, our service technicians are multi- talented! Not only are they great at their job, but they also are very musical! So sit back and relax, and enjoy the music of the Rusty Bottom Boys! [Fx hillbilly country song] “Got no heat, got no air, dirty filter’s filled with hair… it’s time to fix your HVAC! When the dog is pantin’ hard and the gerbil wants out in the yard. Call us to come fix your HVAC!”
AT 4.7 Customer Service Creative 2
(military guy) M: Listen up, this is the way it’s going to be around here! People who call ______ expect the best; DESERVE the best and we’re going to give it them! That’s why all you service men are going to wipe those feet before you walk into the house, show up on time and not a minute late! [Fx yes sir!] You’re the top in your field; certified in everything you do! You’re going to show everyone that you have the experience, skills and qualifications to maintain, diagnose, and correct problems throughout air conditioning systems! So go on… make me proud! Make your mama proud!
5 – NEW UNITS/PRODUCTS/SERVICES
AT.5.1
We can help you beat the cold weather by installing a high efficiency heating system and providing you with complete maintenance and service afterwards. One of our staff members would be happy to speak with you about high efficiency heating today.
AT.5.2
At ________we are your retrofit specialist. If you’re ready to get rid of that old, ineffective air conditioning and heating unit, we can replace it with one of your choice from a variety of quality manufacturers. We’ll provide you with a high efficiency system to fit your needs AND your budget. And with the higher sear ratings on the new units, you’ll find your lower energy bills make the change worth it. Just ask. We’ll be delighted to have one of our professionals give you an in home evaluation and estimate at no charge.
AT.5.3
Ouch! Did you get your recent energy bill? You may want to consider learning about the new, advanced technology, high efficiency equipment offered by _________. One of our deluxe systems can save you 30-50% on your energy costs. Hey, you don’t want to be spending more than you have to, do you?
AT 5.4 NSI 3000
Protect the people you love most… your family! NSI’s professional grade low-level carbon monoxide monitor is true protection for all age groups and conditions, especially infants, children, the elderly and highly sensitive or ill people. NSI’s Model Three-thousand Monitors use the same electrochemical sensor technology found in professional CO analyzers, and are calibrated using actual carbon monoxide. This up-to-date technology ensures that you know there’s a problem before it reaches dangerous, or even deadly CO levels… long before other detectors begin to work! Ask us how an NSI Three-thousand Monitor can help keep your home safe and healthy.
AT.5.5 High Efficiency Hybrid
Join the growing number of _______’s Maintenance Plan members for all your heating and air conditioning needs. Please ask our customer service representative for more information. With any of our preventative maintenance programs, you will automatically become a priority customer. That means a 10% priority customer discount on all your heating and air conditioning needs. Remember, our technicians are available 24 hours a day, seven days a week.
AT.5.6 Going Green
Would you be interested in a product that eliminates hot and cold spots throughout your home, greatly reduces the potential for mold growth in your duct systems and can lower your utility bills by as much as thirty percent? If you answered yes to any of these, be sure to ask us about the revolutionary Green Safety Ductwork that improves home comfort, air quality allergy free air and saves thirty percent on your utility bill! Ask us for more details.
AT 5.7 Sedna Aire Solar Air Conditioners
Ever wonder how much of your money flies out the window each month due to an inefficient and aging air conditioner? That’s why at _____, we’re proud to bring you Sedna Aire Solar Air Conditioners! A Sedna Aire Solar Air Conditioner can save you lots of MONEY! Clean, efficient, Eco Energy Solar cooling, Sedna Aire Solar Aire is cutting edge technology for the 21st century. USA made, base products are AHRI & UL certified, Sedna Aire products are environment friendly and ecologic. Want to know more? Just ask us for details.
AT 5.8 Replace that old furnace- creative
Child voice: (very excited and kinda of scared) Mom! Dad says there’s a dinosaur in the attic.
Mom voice (Calming and as a matter of fact) There is.
Child: Huh???
Mom: Don’t worry. We’re having it removed in the morning.
(music up and under)
Male: Is your furnace a Furnaceaurus? Show _____ your old furnace, and we’ll be happy to help you replace that dinosaur with an energy efficient furnace! Your mammoth energy bill will be extinct!
Child: Mom! There’s a monster in my closet.
Mom: That’s just your sister….
AT 5.9 Ductless Air Conditioning
What are the benefits of a Ductless Air Conditioning? Now there is a solution for homes in which there is no ductwork! With ductless air conditioning, you can control the temperature in each individual zone of the home, keeping all your family members happy since they can choose the temperature of any given room. It also lowers your energy bills! The ability to control each zone can also save you money every month. Be sure to ask about Ductless Air Conditioning from (YOUR NAME HERE)!
AT 5.10 Air Conditioning – Summer
Don’t let the dog days of summer keep you up all night long! We all need to stay comfortable in our homes when summer’s heat beats down, and having a good air conditioning system can make a world of difference! (YOUR NAME HERE) offers air conditioning installation, repair and maintenance to keep your home comfortable all summer long. Want to know how to also lower your energy bill while keeping cool? Just ask for more details!
AT 5.11 Heating – Winter
[Fx winter wind blowing] Don’t let old man winter keep your teeth chattering all night long! We all need to stay comfortable in our homes when winters cold seeps in our windows and doors, and having a good heating system can make a world of difference! (YOUR NAME HERE) offers heating system installation, repair and maintenance to keep your home comfortable all winter long. Want to know how to also lower your energy bill while keeping warm? Just ask for more details today!
AT 5.12 – Dehumidifier/Humidity Control
In the summer, heavy and constant humidity may drive you crazy. But in the winter, the air could feel so dry that it hurts to breathe. Choosing a solution with both humidification and dehumidification offers you the most flexibility throughout the year, allowing you to adjust with the varying seasons. And having it integrated into your home system makes it easier to manage throughout your whole home. Find out how a dehumidifier can help control the humidity in your home and keep your family comfortable all year long!
6 – GUARANTEES, WARRANTIES AND QUALITY
AT.6.1
Have you heard about our 100% guarantee? If you are not 100% satisfied with the service we provide, we will refund all of your money. We guarantee that repairs on your equipment are fixed right or the repair is free. If a repair fails during the season, we will repair it again absolutely free. We also guarantee that the equipment we install will perform as we have stated. If the system does not heat or cool your home to your satisfaction, we will remove it and return 100% of your investment.
AT.6.2
Thank you for calling __________, where we always guarantee that repairs are fixed right… every time. Ask us about our 100% guarantee today.
AT.6.3
At __________, we have focused our attention on providing the best major name brand cooling and heating products and service to homeowners. Many of these products offer a 13 plus sear rating, efficient scroll compressor, and 5 year parts and labor/10 year compressor warranty. We also offer exceptional service after the sale, to keep your unit operating at peak performance year after year. We’re sure you’ll be totally satisfied with every aspect of our company, from engineering, to installation, to service and maintenance. At ________, our goal is to make you happy and keep you happy.
AT 6.4
Have you ever answered your door, and not known the person on the other side? For your peace of mind, all of our technicians wear an identification badge. We subscribe to the ‘Technician Seal of Safety” that assures you all staff members are drug free, well trained, and have had a criminal background check performed before employment with _____.
AT 6.5
________ is proud to announce that all of our technicians are 100% NATE Certified. We are one of just a few companies in the United States to claim this honor. With ______, you will always get a well-trained, skilled technician to solve your heating and Air conditioning problems.
AT 6.6
________ is your AC service specialist. From our experienced management to our seasoned team of professional technicians, we provide skilled, courteous service with every call. Whatever your service or repair need, rest assured that the ________ team will take care of it.
AT 6.7
At _________, we are committed to your family’s health and safety. If your gas heating system is older than 5 years, it’s time to check it for potential leaks that could cause deadly carbon monoxide poisoning. All of our technicians have been trained using a hydro scan, the world’s first patented heat exchanger inspection system. This advanced technology allows us to be certain of the condition of your heating system, and insures your family’s health and safety. Most companies think this is too much work. We think it is the least we can do!
AT6.8 Drug Free Workplace
For your security and peace of mind, we at ______ operate a drug free work place. We’re proud of our commitment to the continued education and training of our service technicians with the latest in heating and cooling technologies. Remember… You can count on the experts at _____.
AT 6.9 100% Guarantee
At ______, we are committed to our customer’s needs because we care. Our goal is to provide you with honest, quality service that exceeds your expectations. We even back up our commitment with our 100% satisfaction guarantee! Why not use this call to find out more? We look forward to giving you the respect and attention you deserve.
AT 6.10 Satisfaction Guarantee
You’ll be satisfied with our service. In fact, we guarantee it. That’s right… We offer a 100% Satisfaction Guarantee on all our service and repairs. You can be certain that our professional technicians will do their best to make you happy with our visit… every time.
7 – SERVICE AND REPAIR
AT.7.1 General Service
_________is your AC service specialist. From our experienced management to our seasoned team of professional technicians, we provide skilled, courteous service with every call. Whatever your service or repair need, rest assured that the ______team will take care of it.
AT.7.2 Free In-Home Estimates
Be sure to ask about our free in-home estimates. A free in-home estimate allows us to accurately assess your comfort needs, and then provide you with a quote to keep you comfortable. Schedule your in-home estimate today.
AT.7.3 Hydro Scan
At _________, we are committed to your family’s health and safety. If your gas heating system is older than 5 years, it’s time to check it for potential leaks that could cause deadly carbon monoxide poisoning. All of our technicians have been trained using a hydro scan, the world’s first patented heat exchanger inspection system. This advanced technology allows us to be certain of the condition of your heating system, and insures your family’s health and safety. Most companies think this is too much work. We think it is the least we can do!
AT.7.4 Maintenance 1
If you’re looking for a cure to the common cold, you’re calling the wrong place. But… If you’re looking for peace of mind in knowing that your heating and cooling systems are properly maintained, a _________custom maintenance agreement is the assurance you’re looking for. Rest assured that ___________will fix your problem right the first time and perform routine maintenance to keep your system working properly. Ask your service representative for the details on our maintenance agreement programs.
AT 7.5 Maintenance 2
Welcome to _________. You wouldn’t drive your car 100,000 miles without an oil change or tune up…why let the important investment, of your home’s HVAC system go without Proper preventive maintenance? Designed to increase efficiency, extend equipment life and reduce the likelihood of a breakdown, a tune up from ______will help you make the most of your system for years to come. We use state of the art inspector and hydroscan camera technology to help perform your maintenance to ensure that you receive the best service possible.
AT 7.6 Maintenance 3
Scheduled maintenance can virtually eliminate costly repair bills, cut your energy cost and give you peace of mind. The better you maintain your system, the better it will take care of you. At _______ our highly trained professionals will ensure that your system is operating at peak efficiency. Ask us about our Service Agreements.
AT 7.7 Preventative Service
It’s been said that “An ounce of prevention is worth a pound of cure.” That’s why _________ is the areas only prevention company. Our highly trained Prevention Specialists, are focused on fixing your problem right the first time and then taking measures to prevent things such as utility overpayment, future costly repairs and even premature system replacements. We’ll be more than happy to answer any of your questions today!
AT 7.8 HomeEnalasys
Don’t pay more on your energy bill than you have to….________has a solution to save you money. We are proud to offer the Honeywell HomeEnalasys, a high tech check up for your home. Our certified service technicians can measure key components of HVAC system performance, and then offer recommendations that will increase comfort and energy efficiency. Ask us for more details about the Honeywell HomeEnalasys or schedule your diagnostic check-up.
AT 7.9 Zoning
(customer testimonial) F: “Before we had zoning, my husband and I would always fight over the thermostat because I felt the upstairs was too hot and the basement was too cold. So now everything is just right thanks to our new zoning system with three thermostats. It’s great! Thanks _______!”
AT 7.10 Summer Service
Thank you for calling _________. Our professional staff of service technicians are ready to ensure your home comfort system is ready to serve you throughout the year. With summer fast approaching, it’s time to make sure your cooling system is operating at peak efficiency, and that the climate in your home remains comfortable. With a conveniently scheduled annual maintenance appointment you can virtually eliminate costly repair bills, cut your energy costs and gain some piece of mind. The better you maintain your system, the better it will take care of you.
AT 7.11 total source removal
Thank you for calling _______. We’ve been serving greater ____ homeowners and businesses for over ____ years and our commitment to exceeding your expectations is stronger than ever. At ______, we use the only method recognized by the National Air Duct Cleaners Association as fulfilling all requirements to clean your air system. This method is called “total source removal”. We are licensed HVAC contractors and members of the National Air Duct Cleaners Association (NADCA). ________ has ASCS certified cleaning specialists on staff who specialize in air system cleaning for residential, commercial and industrial customers.
AT 7.12 Duct Cleaning
Most homeowners or businesses think cleaning only the ductwork is enough…actually the entire HVAC system should be cleaned. By cleaning all components of the system you can reduce the risk of re-contamination. ________ follows standards set by National Air Duct Cleaners Association to ensure the complete system is cleaned. Please note that due to the many sizes of filters, ___________does not stock or replace filters on your furnace. So, If you notice dirt or dust on the registers in your home or business it may be time to have your system cleaned. Ask how we can schedule your next cleaning and remember to visit our website at __________.com.
AT 7.13 Ductless Split Systems
Save energy, and save money with the Ductless Split Systems! For decades, the split-ductless air conditioning systems have been the quiet solution for cooling and heating problems around the world. It’s powerful yet quiet, and efficient and will give you years of worry free operation! It’s the air conditioning system everyone is talking about! And at _______, we are proud be a Mitsubishi Diamond Dealer, where you can count on us to deliver quality systems, every time! Be sure to ask how a Ductless Split System can work for your home or office when we return.
AT 7.14 Service everything we sell
Welcome to _______. We maintain a factory-authorized service center with many of the parts needed for repairs in stock, so we have the ability to repair and rebuild systems on premises as well as a fleet of service vehicles ready to be dispatched for any in home repairs required. We proud to offer extended warrantee programs, available at your request, and all work performed by our uniformed service technicians is guaranteed! So why not schedule your appointment today?
AT 7.15 AC Tuneup
[Fx Dog Barking] Don’t Let Your Air Conditioning Go To The Dogs! With the dog days of summer approaching, an untuned air conditioner can go belly up, leaving you in the dog house. Tune ups save money by maximizing efficiency, increasing your system’s life span and preventing costly breakdowns. Now is a great time to have our Master Technicians perform a multi-point inspection to make sure your AC unit is working properly! Just ask for more details. [Fx Dog Barking]
AT 7.16 24 Hour Service 1
It’s never fun when something goes wrong with your furnace, especially when you need it the most. That’s why we offer 24/7 Emergency Services, we’ll have one of our trained Technicians out to help you as quickly as possible. We know you need to keep your family safe and comfortable, so we’ll make sure you’re not without heat for any longer than absolutely necessary.
AT 7.17 24 Hour Service 2
(Your name here) Heating and Air Conditioning is your AC service specialist. From our experienced management to our seasoned team of professional technicians, we provide skilled, courteous service with every call. And when something goes wrong with your heating or AC system? Just call us; anytime! With our 24/7 Emergency Services, we’ll have one of our trained Technicians out to help you as quickly as possible. Whatever your service or repair need, rest assured that the (Your name here) team will take care of it.
8-INDOOR AIR QUALITY
AT.8.1
Thanks for calling ___________. Did you know that pollen, cat dander, tobacco smoke particles, mold spores and household dust all contribute to poor indoor air quality making the air inside your home a health risk? _____________has the solution. We’ve been cleaning the air in homes since 1989. Our HEPA Filters are 99.97% effective at removing these airborne particles from the air that passes through the filter. Ask a representative today about HEPA filters and breathe easier with __________.
AT.8.2
Did you know that you spend 90% of your time indoors, and that the air inside your home may be any where from 2 -100 times more polluted than the air outside your home? Mold, dust, cat dander and smoke particles can all contribute to poor air quality making your home’s air a health hazard. _________ has the solution. We use state of the art diagnostic and cleaning technology to improve your air quality so you can breathe easy knowing that you and your family aren’t experiencing harmful contaminants.
AT 8.3
Did you know that the air you breathe in your home could be as much as 3 to 5 times more polluted than the outside air. The EPA has now stated that “Indoor pollution is now our nation’s number 1 environmental health concern. ___________ has the solution. We are using state of the art diagnostic and cleaning technology to improve your home air quality so you can breathe easy knowing that you and your family aren’t experiencing the effects of breathing harmful contaminants. Ask us for more details.
AT 8.4
Could your home or work environment be a much healthier place? Does anyone in your home or office have allergies, asthma or respiratory problems? Anyone suffer from headaches, nasal congestion, or sinus problems? Does anyone smoke indoors? Are there pets in the house? Do you notice stale or musty odors when the furnace or air conditioner runs? Do you notice dust on surfaces soon after cleaning? Tell us how long it’s been since your furnace and ducts have been professionally cleaned…..and remember to visit our website at __________.com!
9 – HOLIDAY
AT 9.1
Happy holidays to you, and thank you for calling ________. Our holiday office hours are (YOUR HOURS HERE).
AT 9.2
During the holidays, we wish you and your family a peaceful and warm season. We’re proud of our commitment to continuing education and training our service technicians with the latest in heating and cooling technologies. Remember… You can count on the experts at _______to keep you warm this holiday season.
AT 9.3
Rest easy this holiday season, with a Club Membership from_________! As a member of the Club, your home is protected from air conditioning & heating problems, and YOU automatically go to the top of our service list whenever you have a repair emergency! So go ahead… enjoy the holidays, while the team at _______keeps you comfortable.
AT 9.4
As we approach the close of another year, we thank you for your business and look forward to a prosperous 20__. Let us help you beat the cold weather by installing a high efficiency heating system and providing you with complete maintenance and service afterwards. One of our staff members would be happy to speak with you about high efficiency heating. Happy holidays from your friends at _____.
AT 9.5
Ouch! Did you get your recent heating bill? You may want to consider learning about the new, advanced technology, high efficiency equipment offered by _________. One of our deluxe systems can save you 30-50% on your energy costs. We want to keep you warm this holiday season, but you don’t want to be spending more than you have to, do you?
10. NATURE’S HOME
AT 10.1
Did you know that the air in your home may be one hundred times more polluted than the most polluted air outside? Let Nature’s home products improve your Indoor Air Quality. From Humidifiers to Filtration, Germicidal, and Oxidation products, we can custom-fit your home with the most beneficial products to keep you and your family healthy. Be sure to ask about Nature’s Home products for your home.
AT 10.2
Where do you spend most of your time? The EPA says that people spend ninety percent of their time indoors, and that indoor air pollution is among the top five environmental dangers to the public. Our homes are sealed and insulated, so it locks in allergenic particles, infectious agents and other toxic agents. Nature’s Home products can reduce or eliminate these household pollutants that can cause these health problems. Ask which Nature’s Home product would be best for your home when we return to take your call.
AT 10.3
Now is the time to resolve indoor air quality problems that are affecting you and your family. Built by air quality experts; Nature’s Home products control all three danger levels in your home that include allergens, germs and gases. These infectious agents are responsible for the sinusitis, upper respiratory infections, throat and ear infections, bronchitis and pneumonia that plaque families every year. Ask us how we can help you choose the best Nature’s Home products to help you clean the air in your home.
AT 10.4
People, just like you, are healthier and stronger thanks to Nature’s Home! Featured on “Parenting and Beyond,” a television broadcast hosted by Cheryl Ladd, Nature’s Home Indoor Air Quality Products have made an impact in the lives of people who chronically suffer from allergies or illnesses. Nature’s Home products control indoor air pollution such as bacteria and virus’ that cannot escape air-tight homes, or allergens and particles of mold and dust mites. Even toxic compounds like carbon monoxide and tobacco smoke are caught in filters; not to be recycled back into the air you, your family and pets may breathe. Ask us today which Nature’s Home products are best for you.
AT 10.5
Female- (sneezes and sniffs)
Male- Gesundheit! That’s some cold you’ve got!
Female-(sounding congested) I think it’s my allergies again, they just won’t stop!
Male- Well, I know how to fix that! You need Nature’s Home Indoor Air Quality system! They’re certified by the International Indoor Air Quality Commission, and really make a difference in your and your family’s overall health. You should ask the folks at (your company here) to install a Nature’s Home filter in your home for an entire house air cleaning. And for the folks listening on the phone, be sure to ask how Nature’s Home can benefit your home, today!
Female-(big sneeze)
AT 10.6 Testimonial
Male: What makes Nature’s Home so great? Don’t take our word for it, just listen to what our customers have to say:
Female: “I just wanted to let you know how pleased I am with my new air cleaner, UV light and by-pass humidifier that was installed in December, 2004. What a difference it has made! My allergies are significantly better and I find myself dusting much less. My husband and I would strongly recommend this system to others.”
11. TALKING THERMOSTAT
AT 11.1
Don’t you wish your heating and cooling system had a “service now” light, just like your car? Now you can! The Talking Thermostat not only let’s you know when your cooling and heating unit needs required service maintenance, but it also alerts you to air filter replacement, low battery, separate weekday and weekend programs, and much more! The Talking Thermostat uses a voice message alert and easy to see LED lights, to let you know who to call for help, and what service or parts are needed. No more remembering when maintenance service is required, or guessing when the last time you changed the air filter… let Talking Thermostat tell you!
AT 11.2
The next time your heating and cooling system needs attention, don’t go flipping through endless advertisements in the phone book, let your thermostat help! The Talking Thermostat makes taking care of your home a little easier. With voice message alerts and flashing LED lights, you’ll never have to guess when maintenance service is required, or when to change the air filter. It will even give the name and phone number of the nearest heating and cooling repair specialist in your area. Ask a service representative how you can install a Talking Thermostat in your home today!
AT.11.3
Often seniors or a person who is blind, visually impaired or disabled, find it difficult to keep their homes at just the right temperature; and even more frustrating is trying to keep up with all the maintenance heating and cooling systems require. The Talking Thermostat is just the solution! Voice messages and flashing LED lights give reports of the day of the week, time, indoor temperature and the thermostat setting. It will also walk you through raising or lowering the temperature and give you the new temperature setting, as well as the name and telephone number to call in order to obtain needed assistance with the thermostat. So if you or a loved one enjoy the benefits of independent living, but could use just a little help… let us know, and we’ll be glad to assist you with your personal Talking Thermostat.
AT 11.4
Introducing the Talking Thermostat; a comfort control system so simple to use you’ll never need a manual! Say hello to the Talking Thermostat. And don’t be surprised when it talks back! The Talking Thermostat is designed with clear, concise, easy-to-follow voice instructions to guide you through comfort control adjustments which will help you avoid utility overpayments. For your additional comfort and peace of mind, when pressed, the “HELP” button on the Talking Thermostat conveniently plays back the name and phone number of your local service provider.