Did you know... Premier has been selected as the exclusive provider of VERBAL SITES services for Home Debut virtual tour real estate listings. You can learn more about Home Debut and experience a sample of this work at www.HomeDebut.com.   Of the month... The chosen CUSTOMER OF THE MONTH is Louisiana Machinery in Reserve, Louisiana. If Sarah Paola reads this note and calls us with the secret code phrase "I’m the lucky winner," she’ll win a Fender guitar from Nashville, Tennessee "Music City USA", shipped directly to her door.   Powerful... In his popular book Wizard of Ads, Roy Willimas talks about the importance of auditory signals versus visual signals in advertising. "It takes 28% longer to understand the written word than the spoken word... visual is secondary, sound is primary" ahhhh... is that why VERBAL SITES is so powerful?      What’s news... We’re proud to spotlight Shanan Harrison, our award winning script writer.  She was raised in Seattle and has a degree in English and elementary education.  Shanan, her husband and 2 boys live in Spring Hill, Tennessee, and attend Peoples Church.  She enjoys time with her family and dabbling with make-up.  When it comes to creativity, humor and getting your point across... Shanan is a winner.    Adventure... Our founder Mark Bortz recently returned from an exciting adventure climbing to Mt. Everest Base Camp.  A filmmaker was hired to travel with the team.  A full length documentary is being made of the trip along with Mark writing a book, both to be available mid-2009.  If you're interested in the details of the trip, email Mark@PremierCompanies.com.   Fact... 34% of callers who hang up will not call you back.  On average 7 of 10 callers are placed on-hold for approximately 45 seconds. Callers placed on hold with silence feel 30 seconds seems like over 60 seconds, while callers placed on hold with informative messages like HOLD PLUS feel 30 seconds was no more than 20 seconds.