Need technical support?  Our HOLD PLUS Tech support is available (more…)

Although the internet is primarily a visual space, audio can be used to enhance (more…)

With Premier Companies, you never have to buy the (more…)

A frequent question regarding on hold system setup is, “How do I install the HOLD PLUS to my Nortel (Norstar) phone system?”. Here is a quick tutorial. (more…)

Our customers are very important to us and we want the start up process to be as easy as possible.  Our customers want professional, reliable and responsive service, and that is what we deliver.  Give us a call and we’ll get your show on the road.

Here’s how we do it: (more…)

“Hi, you’ve reach Frank at 555-551-5151. Unfortunately, I’m either on the other line, away from desk, or out of the office. Please leave a voicemail after the beep.”

We’ve heard it 1000 times. That generic greeting at the end of a long string of unanswered rings that tells us to do exactly what we already know. We don’t think much about it, but how we record this message can significantly impact (more…)

How do I turn the volume up on my HOLD PLUS system?  The volume of the message playing while customers are on hold is just as important as the content. It’s recommended you check the volume (more…)